Original artwork size: A3 - 297mm × 420mm / 11.69'' x 16.54''
Print sizes available:
A3 - 297mm × 420mm / 11.69'' x 16.54''
A4 - 210mm × 297mm / 8.27'' x 11.69''
A5 - 148mm x 210mm / 5.8'' x 8.3''
Sold as a high-quality print using archival paper and UV Encapsulated Pigment Ink that will last at least 75 years. Mount service available at an extra charge.
Anonymous in Charcoal
The original artworks are produced using acid-free, water and smudge proof coloured pencils, graphite or charcoal on hot pressed watercolour paper. All prints are to the highest quality using archival paper and UV Encapsulated Pigment Ink that will last at least 75 years.
Portraits by Jasmine offers a full refund on all goods you may be dissatisfied with.
Unsuitable or defective items may be returned for refund, or exchange, providing they are received within 14 days of the original delivery date in brand new, unused condition and in the original undamaged packaging. You must email Portraits by Jasmine directly (please refer to our 'Contact' page for details) stating your name, address, email, contact telephone number, order number and full reason for the return. Please also state whether you require a refund or replacement. The final decision regarding the refund is at Portrait by Jasmine's discretion.
When payment is cleared, your refund will be processed and you will be notified via telephone or email regarding the expected time scale for exchange.
If the goods are not found to be defective, payment for the cost of returning the goods remains with the customer. Proof of posting will be required should an item be lost in transit. Please note that neither refunds or replacements can be made until such proof is provided. It is strongly recommended customers get a Certificate of Posting from the Post Office, or a receipt from your carrier, when a return is made.
All refunds are made to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be arranged within 30 days of notifying the customer the approval to refund.
If you have requested a replacement with a lower value than the returned goods, a refund for the difference will be credited back to the card used to pay for the original order. You will be notified as soon as the refund has been processed.
If you have requested replacements of a higher value, the difference due will be charged to the card used to pay for the original order.